Friends First
Friends First is a great support service to help alleviate isolation and loneliness.
Our offerings include AI-driven phone calls that range from a friendly half-hour chat once a week to daily check-ins, allowing you to share your day with an attentive virtual assistant.
Additionally, we offer "Virtual Visits" through advanced technology, available any time, day or night. Whenever you need us, our AI is just a call away, ready to be there for you.
Our Services
These services are particularly valuable for elderly individuals, those with disabilities, or anyone experiencing social isolation. They help maintain mental and emotional well-being by ensuring regular social contact and providing a platform for meaningful interaction. If you have specific questions or need further details, feel free to ask!
Virtual Visits
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Scheduled phone calls with Artificial Intelligence or support staff to provide companionship.
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Discussions can be about daily life, shared interests, or any topic the individual enjoys.
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Virtual visits aim to replicate the benefits of face-to-face social interactions.
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Tailoring interactions to suit the individual’s preferences, interests, and needs.
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Building long-term relationships where individuals are matched with AI or staff based on compatibility.
Check-In Calls
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Regularly scheduled calls to check on the individual’s well-being and provide reassurance.
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These calls can serve as a safety net, ensuring that someone is aware of the individual’s current state and can respond if there are concerns.
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Check-in calls are for everyone and can be offered independently.
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The service is available 24/7, allowing individuals to receive support at any time of day or night. This ensures that help is always just a call away.
Service Benefits
Our AI-driven system ensures your loved ones receive the care they deserve, focusing on independence and well-being. Our AI provides timely prompts and reminders for essential tasks like medication management, meal preparation, personal care, and dressing. By customising our AI services to individual needs, we enhance quality of life, fostering companionship and trust.
Contesto's "Friends First" service is a comprehensive support system that enhances the operational efficiency of care providers. By offering 24/7 out-of-hours support, it effectively addresses staffing shortages and compliance pressures, ensuring seamless service delivery.
24/7 Support for Care Efficiency
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Expert Team for Streamlined Care
A dedicated team of care professionals, including registered managers and care coordinators, collaborates closely with providers to streamline operations, allowing them to focus on delivering quality care without the added stress of administrative tasks.
Emergency Support & Tailored Reports
In addition to operational support, Friends First includes emergency services such as medication re-ordering and multi-agency call handling, which help relieve pressure from senior teams. The service provides tailored monthly reports with detailed service call data, enabling providers to be more responsive and improve their service quality.
24/7 Care Management Asset
Friends First not only streamlines operational efficiency but also enhances the quality of care by ensuring that all aspects of service delivery are meticulously managed and monitored. By leveraging advanced technology and a dedicated team of professionals, Friends First empowers care providers to focus on delivering exceptional care while maintaining compliance with industry standards.
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