Out-Of-Hours

Contesto provides an unparalleled out-of-hours support service for care providers across the UK, operating 24/7, 365 days a year. Our team of experienced care professionals, including registered managers and care coordinators, seamlessly manage your services after regular working hours. We handle everything from answering and filtering calls, providing courtesy notifications, to managing rota changes and emergency situations. This ensures continuous, high-quality care delivery without interruption, allowing your senior management team to focus on strategic priorities while we take care of the operational details.

The Office Support Package from Contesto delivers comprehensive support to social care providers by managing essential administrative tasks. This package includes handling rota management, responding to emergency calls, and ensuring service continuity without involving senior staff. By leveraging a dedicated team of care professionals, the Office Package allows providers to focus on delivering quality care while Contesto efficiently manages the operational details, ensuring a seamless and stress-free experience for both staff and service users.

Contesto's Auditing service offers a meticulous approach to ensuring compliance and quality within social care settings. By conducting thorough reviews and analyses, Contesto helps care providers align with Care Quality Commission standards. Their expert team develops detailed checklists, gathers necessary documentation, and provides actionable insights to enhance care quality. This service supports providers in maintaining high standards, improving operational efficiency, and ensuring the well-being of service users.

Friends First, a service by Contesto, offers virtual care visits that incorporate subtle intelligent technology to provide personalised and consistent support to service users. By enhancing communication and maintaining high-quality care standards, Friends First reduces the workload on care staff, ensuring a seamless and efficient experience. This innovative approach allows care providers to deliver exceptional service while adapting to the evolving needs of their clients.

Contesto's assistive technology service provides 24/7 out-of-hours support for social care providers, ensuring seamless communication and efficient management of care services. With a dedicated team handling rota management and emergency calls, Contesto alleviates pressure on senior management, enhancing the quality of care for service users across the UK.

Contesto's Brokerage service streamlines the process of matching service users with the right care providers, ensuring that individual needs are met with precision and care. By leveraging a network of trusted providers, this service facilitates efficient placement and coordination, allowing for a tailored approach to care delivery. Contesto's Brokerage not only simplifies the process for care providers but also enhances the quality of service for users, ensuring they receive the most suitable care solutions promptly.